Will my package be safe when sending/receiving one of my Festool products to be repaired?

Festool uses couriers such as Australia Post and Startrack to ensure that your Festool product is being transported safely no matter where you are in Australia.

By abiding by packaging recommendations and selecting the right shipping, your Festool product is in no danger of being damaged during transport.

In the unlikely event damages to occur, our team at Festool headquarters will act accordingly with your best interests in mind and with the help of your consultation.