Festool Shipping Info

  • For your convenience, we offer free delivery for all orders over $249
  • Orders below $249 will incur a delivery fee of $12.50
  • Australia Post is our preferred carrier but depending on the size of the goods and your location, we may use our other carriers
  • We will ship each order to one nominated Shipping Address only
  • All orders will be processed once money is received
  • All orders will be processed on the next business day

Festool Delivery Info

  • Shipping advices will be emailed through to you with your unique connote number (tracking ID) which you can use to track your order online at  http://auspost.com.au/track or http://www.tntexpress.com.au/interaction/trackntrace.aspx.
  • All orders must be signed upon delivery. If no one is available to accept delivery, Australia Post will leave a calling card and make the consignment available for collection from a nearby Australia Post outlet. Our other carriers may leave a card for you to call them to setup a new delivery time.
  • We do not deliver outside Australia.
  • We do not accept any liability for goods lost or damaged in transit.

Delivery times are as below:

Victoria 1 - 2 Business Days
New South Wales 2 - 3 Business Days (Sydney: 1 - 2 Business Days)
Queensland 4 - 5 Business Days
Western Australia 5 - 6 Business Days
South Australia 1 - 2 Business Days (Country area: 2 - 3 Business Days)

We will make every effort to deliver your purchase on time, however we will not be held responsible for any shipping delays that are out of our control. Delivery times is a guide only and may vary. Deliveries to country and regional areas may attract additional days.