COVID-19 Update
Due to the COVID-19 situation, order processing times for orders may be delayed by up to 5 business days. We apologise for any inconvenience.
Festool Shipping Info
- For your convenience, we offer free delivery for all orders over $500
- Orders below $250 will incur a delivery fee of $ 8.25 and Orders above $250 will incur a delivery fee of $16.50
- Australia Post is our preferred carrier but depending on the size of the goods and your location, we may use our other carriers
- We will ship each order to one nominated Shipping Address only
- All orders will be processed once money is received
- All orders will be processed on the next business day
Festool Delivery Info
- Shipping advices will be emailed through to you with your unique connote number (tracking ID) which you can use to track your order online at http://auspost.com.au/track or http://www.tntexpress.com.au/interaction/trackntrace.aspx.
- All orders must be signed upon delivery. If no one is available to accept delivery, Australia Post will leave a calling card and make the consignment available for collection from a nearby Australia Post outlet. Our other carriers may leave a card for you to call them to setup a new delivery time.
- We do not deliver outside Australia.
- We do not accept any liability for goods lost or damaged in transit.
Delivery times are as below:
| Victoria | 1 - 2 Business Days |
| New South Wales | 2 - 3 Business Days (Sydney: 1 - 2 Business Days) |
| Queensland | 4 - 5 Business Days |
| Western Australia | 5 - 6 Business Days |
| South Australia | 1 - 2 Business Days (Country area: 2 - 3 Business Days) |
We will make every effort to deliver your purchase on time, however we will not be held responsible for any shipping delays that are out of our control. Delivery times is a guide only and may vary. Deliveries to country and regional areas may attract additional days.