Shop with Confidence
30 Day Money Back Guarantee
We are so confident that you will thoroughly enjoy our tools, that we offer a 30 day, no hassle money back guarantee*. You can test your Festool within 30 days of purchase. If you are not completely satisfied with a Festool tool, you can obtain a refund of the purchase amount on your registered, undamaged machine*. Excluded are machines that are damaged or have been subject to above average wear (“Excluded Machines”) and any used or partially used consumables. You need to have registered your Festool tool for SERVICE all-inclusive within 7 days of purchase to benefit from the 30 Day Money Back guarantee.
When you buy Festool, you also get total investment security included:
- Register the machine within 7 days of purchase.
- Test the machine in the workshop or on the construction site.
- If the machine does not meet your requirements, simply complete and submit a Request for Refund within 30 days of purchase*.
- We would be happy to give advice about suitable replacement machines from our range.
Some Festool products are excluded from the 30 Day Money Back Guarantee. For a complete list of products excluded click here.
If a redemption offer is processed for a tool purchased then the 30 Day Money Back Guarantee will not be honoured.