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Shopping Online Information

Important Information: Shopping Online

Shopping online outside Australia can seem to be a great way to get your product at a bargain price. Before making your purchase with your hard earned cash, there are some important things you need to know:

  • Festool Australian warranty is only valid for products purchased in Australia from Authorised Dealers or this website. If you are unsure about a dealer, you can contact our customer team on 1300 063 000 or check our dealer locator.
  • Consumer laws may not have the same local statutory protection when you purchase from overseas.
  • Festool products bought outside Australia may not be built according to Australian Safety Standard and be deemed illegal to operate in Australia.
  • Festool Australia cannot guarantee the availibility of spare parts for products bought outside of Australia.
  • If an uncertified power tool causes an accident or incident at your workplace, insurance claims may become invalid.

Read more about Australian Governement (NSW Office of Fair Trading) safety recommendations on electrical power tools.