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If you have questions regarding the repair, please contact your dealer or you can also contact Festool customer service team on Ph. 1300 063 900 or email at firstname.lastname@example.org
Visit our repairs and returns section for further information.
The 36 month cost protection gives far greater benefits than a 36 month warranty.
Cost protection claims are valid if - the delivered PF 1200 machine is proven to have material or manufacturing faults as per the warranty conditions.- In addition the wearing parts (more specifically carbon brushes, ball bearings, rubber sleeves, sealing rings and switches) are proven to be damaged as a result of natural wear from normal use of the machine these are all covered under your FESTOOL PF 1200 ‘cost protection’ promise.
Cost protection claims are not valid if - consumable materials and accessories become damaged, in particular saw blades, router bits, cutting blades, cutting accessories.
- instructions in the operating manual or other documents accompanying the machines relating to the connection, installation, commissioning, operation, use and maintenance of machines are ignored.
- the machines are used improperly or damaged externally (as a result of falls or impacts).
- machine defects occur as a result of the use of non-original accessories or spare parts.
- machines are modified, dismantled or components are added.
- machines are used for continuous work in production type industrial applications resulting in extensive wear, or are used persistently for applications that place an above-average load on the machine.
Visit our 3 Year Warranty section or further detail about the standard Festool 36 month warranty conditions.
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