Repairs Centre

Find Your Nearest Dealer

To get your Festool tool serviced or repaired simply complete the NEW Repair Request and then drop your tool to your nearest repair drop off point or in some circumstances, tools can also be dropped off at Australia Post for prompt repair.

If your tool is under warranty, your freight to the service centre is Free of charge.

NEW Repair Request

For all Dealer related repairs, please access via the Dealer Portal




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18 Greens Road, Dandenong South, Victoria 3175
✆ 03 9791 1497 ➤ www.toolhouse.com.au
86-88 Parramatta Road, Stanmore, New South Wales 2048
✆ 02 9519 7997 ➤ www.fktools.com.au
Cnr Main North Rd and Kesters Rd, Parafield, South Australia 5106
✆ 08 8162 0800 ➤ adelaidetools.com.au
175 Railway Terrace, Mile End, South Australia 5031
✆ 08 8116 0700 ➤ www.adelaidetools.com.au
Unit 1, 42-46 Wattle Road, Brookvale, New South Wales 2100
✆ 02 9939 3359 ➤ www.northernabrasives.com.au
43 Burnett Street, NORTH HOBART, Tasmania 7000
✆ 0362319066 ➤ www.sjs.net.au
180 Clarendon Street, South Melbourne, Victoria 3205
✆ 03 9696 5722 ➤ www.justtools.com.au
23 Exhibition Drive, Malaga, Western Australia 6090
✆ 08 9209 7400 ➤ www.beyondtools.com
50 Cumberland Highway, Smithfield, New South Wales 2164
✆ 02 9756 3464 ➤ www.vektools.com.au
163 Gladestone Street, Fyshwick, Australian Capital Territory 2609
✆ 02 8199 1185 ➤ www.sydneytools.com.au
6 Armada Place, Banyo, Queensland 4014
✆ 07 3326 1500 ➤ www.cltoolcentre.com.au
25 Scott Parade, Ballarat East, 3350
✆ 03 5332 1234 ➤ www.haymespaint.com.au
3/85 Vineyard Road, Sunbury, Victoria 3429
✆ 03 8746 7222
253 High St, Kangaroo Flat, Bendigo, Victoria 3555
✆ 03 5410 2700 ➤ www.totaltools.com.au
7/23 Pakington Street, South Geelong, Victoria 3220
✆ 03 5229 4971 ➤ www.haymespaint.com.au
107 Miller Street, Epping, Victoria 3076
✆ 03 8418 3423
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Important Information

Sending Dust Extractors for Service/Repair

When returning Dust extractors for warranty repair/ chargeable repair or maintenance service please ensure that ONLY the motor section is returned unless repair to the dust container is required


Dust extractors sent in complete, with full or partially full dust bags or in a state that requires the Unit to be cleaned before inspection, will incur an extra handling charge of $50.


Special Requirements for 'H' Class Dust Extractors:

H Class Extractors are designed to be used for the removal of hazardous dusts, it is reasonable to expect that all H Class units have been exposed to materials hazardous to health (such as asbestos).

Due to the risk to handlers the following process to return H Class Extractors for repair must be followed:

  • The owner is requested to follow the instructions on the special H Class Decontamination and Transport Form
  • The owner is requested to fill in required information on the decontamination and transport form and fax to 03 8795 9221 or email to [email protected]
  • The decontamination and transport form must be accompanied by receipt of purchase

Prior to transport all extractors must be:

  • Decontaminated and thoroughly washed down
  • Dust bag has been removed and dust container decontaminated
  • Main filter has been removed
  • Extraction hose has been sealed within plastic bag and placed in dust container
  • Extractor has been placed within the special H class containment bag (included in original packaging )
Festool H Class Dust Extractors Service Policy