Help Centre
Help Center
Warranty
What is not covered under Warranty?
Items NOT covered under the standard Festool warranty include faults or defects caused by:
Incorr
Why is Festool Australia warranty only offered for tools purchased within Australia?
Tools bought overseas may require different components due to differences in voltage, frequency or c
How long is the Warranty Period?
All our customers receive our tools with a normal 12 month manufacturer warranty which is independen
What is classed as wear and tear?
Damage that happens to a tool in ordinary use over a period of time.This includes carbon brushes, sa
My tool was just repaired and it failed again
We are so sorry to hear that this happened, all our parts replaced in a repair are covered by a 6 mo
My battery has failed, how can I claim this under warranty?
Go to the Festool Repairs Centre page and book in your battery for a warranty repair. Once done our
How to deal with warranty for tools purchased overseas
Festool Australian warranty is only valid for products purchased in Australia from Authorised Dealer
I am not happy with the repair, how can I get in touch?
If you are not satisfied with how your repair was handled or the outcome you can either contact our
What is included in a repair?
We will assess the machine and repair the fault it was sent in for. It is therefor very important to
What is covered under Warranty?
The Festool warranty covers all material and manufacturing defaults.
Dust Extraction
Is a dust extraction attachment required for the PF 1200 E Plus Aluminium Milling Machine?
No attachment is required. The dust extractor just hooks on for the PF 1200 E Plus Aluminium Milling
Which hazardous materials are classified as carcinogenic or explosive?
Please see our Dust Safety page for information and resources on working with hazardous materials in
How do I know which dust extractor is suitable for my application?
It is important, particularly when working with hazardous material that you choose the right dust ex
Will a 27mm hose fit both RS 200 EQ Plus Sander and PS 200 E Plus Jigsaw or is an adaptor needed?
Yes. The 27mm hose will fit both the RS 200 1/2 Orbital Sander EQ Plus and the PS 200 E Plus Jigsaw.
Which sanders can be used without Dust Extraction and which ones need dust extraction?
It is always advisable to use some form of dust extraction when sanding.Sanding, on most surfaces, c
What are the details of the replacement hose garage for older models of CT Mini and Midi?
Please see this document shows which parts are needed when you want to replace a hose garage on the
Can I use a dust separator in addition to Auto Clean on my dust extractor?
You will always need to use an Autoclean extractor when you are working on plaster or concrete.
The
Does the TS/C 55 ABSA (part number 491750) Dust Cover also fit my HK/C 55?
Yes. The Dust Cover for the TS/C 55 (491750) will also fit onto the HK/C 55, However! You will nee
On what extractors can I use a H class filter?
The H class filters can be used in the CT 26 or CT 36 and CT 48 dust extractors for improved filtr
What are the benefits of a dust separator?
The Festool CT-VA-20 Cyclone Pre Separator (part number 204083) is of the highest benefit when ther
Sawing
My TS 55 Saw is making strange noises
The strange noise is caused by MMC electronics in the tachometer regulated speed control sending pow
Can a dust bag be attached to the TS 55 REBQ plunge cut saw?
Yes, a dust bag (product number 500393 ) can be attached to the TS 55 REBQ plunge saw.To be able to
Can Festool saw blades be sharpened?
Yes, Festool saw blades can be sharpened.Festool does not sharpen blades in our technical/service de
Why are the FSK guide rails not compatible with the TS 55 160 mm Plunge Cut Circular Saw and what is the difference?
The FSK guide rails are not compatible with the TS 55 160 mm plunge saws as their base plates are
What does the 1-6 speed setting on the TS 55R EBQ saw mean?
The TS 55R EBQ saw is rated 2000-5200 no load speed and is broken down into 6 speed settings:
1 = 2
How far can I cut in 12mm material using TSC 55 160mm Cordless Circular Saw?
The total length cutting capacity in 12mm material of a TSC 55 160 mm Cordless Circular Saw is 50 m
Is there a laser available for KS 88?
No, There are no lasers available for the KS 88. If you require a mitre saw with a laser, the KS 120
How can I get the belt and boots for KAPEX trimming attachments?
The transportation belt with boots are included when you buy Left and Right trimming attachments tog
Is there a different crown moulding stop for left and right side of KAPEX saw?
There is only one moulding stop taht attaches to the KAPEX. part number 494369 .Even though it's
Does Festool have a TS 75 Hebel blade?
Festool does not have a blade that cuts Hebel products.The PCD blades are only designed to cut FC sh
Repairs I Service
Warranty on tools bought overseas, not bought in Australia send as Gift
Are tools received as a Gift from overseas covered under warranty in Australia?Please find our Gener
Why are there smoke and sparks coming from my new OF 1400?
A little smoke coming out from a new motor is normal as there can be some oil on the brushes, causin
What is the Festool repair process?
In the rare event that your tool needs to be serviced just jump online and book in your tool via you
The cutting depth adjustment lever on my HK 85 will not move up or down. What can be done to get it to work?
If the lever has seized and will not move Festool advise that this cannot be remidied by the user.
Why is my Festool machine starting and stopping randomly?
Normally the cause of this issue is a full or partial break in the power cable wires.With vacuums, t
Where can I send my tool to get repaired/serviced by an authorised Festool repair agent?
Festool has authorised repair agents across Australia to create a convenient experience for you if a
Why is my CT26/36/48 (M & H Class) Dust Extractor warning signal beeping without extracting hazardous or dangerous dusts?
To safely bypass the warning signal on your CT26/36/48 Dust Extractor you should set the hose diame
I'm looking at my tools drawing in EKAT - but the part I need refers to a book, there is no part number listed, what does it mean?
If in a EKAT drawing it refers to a book (as per the diagram below), the item is classed as an acces
Can I change the plug on my tool purchased in the USA?
No the plug cannot be changed and tool used in Australia. Due to the difference in voltages between
I purchased my tool in the United Kingdom, can I get the plug changed to Australian?
Yes you can, our workshop can change that over for you.Please contact the Festool Repair Centre to
Festool Information
Why is Festool much more expensive in AUS than in the US or in Europe?
As an importer of Festool in Australia, we have to provide the stand alone infrastructure to service
What do the letters in Festool product names mean?
What do FEQ or REBQ Plus mean?Here' some shortcut explanation:
R - relaunch, new versionE - elec
Is The Festool SYS Powerhub Available in Australia?
The SYS-Hub is currently not available in Australia. Not all Festool products are available in all
I'm looking at my tools drawing in EKAT - but the part I need refers to a book, there is no part number listed, what does it mean?
If in a EKAT drawing it refers to a book (as per the diagram below), the item is classed as an acces
Does Festool have any adapters for your hoses to fit Ryobi/Hikoki/Dewalt/Milwaukee/ or any other brand of tools?
No, Festool only has hose connectors designed to fit the Festool range, there are no adapters availa
Can I change the plug on my tool purchased in the USA?
No the plug cannot be changed and tool used in Australia. Due to the difference in voltages between
I purchased my tool in the United Kingdom, can I get the plug changed to Australian?
Yes you can, our workshop can change that over for you.Please contact the Festool Repair Centre to
Can I get my tool purchased overseas repaired in Australia?
Yes, Festool Australia can repair your tool. All repairs are chargeable as overseas warranty is not
Can website orders be delivered to worksites?
Our couriers will not deliver on worksites, if you do need an order delivered to a worksite please a
What do I do if I have a faulty battery and its under warranty?
You can log into www.festool.com.au send an email via https://www.festool.com.au/contact-us/ email
Systainer
Can I create my own Systainer Label?
Yes! Customers with Festool Sytainers can create their own labels.Go to the "Create your own Sy
Can I still fit my older 4 clip type systainers into the newer Festool roll board p/n 204869. Is thier an adapter to retro fit?
The Festool roll Board (204869) does not accept older Festool systainers and there is no adaptor av
Can I still fit my older 4 clip type systainers into the newer Festool roll board? Is there an adapter to retro fit?
The newer roll board 204869 will not fit older 4 clip systainers and there is no adaptor.
Will the accessory set (part number 203258) fit in the systainer that comes with the cordless OSC VECTURO 18V Set in Systainer?
Yes the accessory set, (part number 203258 ) will fit the Systainer that comes with the OSC 18 Set.
What are the measurements of the 498660 SYS-ROLL Mobile Cart for Systainer?
Dimensions for the SYS-ROLL Mobile Cart are: (LxWxH) 440 x 600 x 1100 mm. It weighs 6.5kg with a ca
I can see two Festool tools item numbers, is the tool the same? if so, what's the difference ? eg ETS 150 EC , current 576333, replaces 575049
Great question! if the tool name is the same, then the Systainer has been changed from a Tloc to a S
Are the liners for the Systainer Tloc and Sys3 inter-compatible?
No, they are all different. Please use the Ekat spare parts drawings to view the various liners. In
What sort of plastic are the systainers made out of?
Systainers are constructed from 100% recyclable ABS plastic.
I've just tried to stack my systainer on my dust extractor and the latch lugs on the systainer is opposite to the moulded feet.
The Systainers have 2 locking options, the TLoc or the 4 Systainer clips on the side.The locking opt
Promotions
How can I apply for a redemption offer?
You can apply online at www.festool.com.au/redemption. You will need to locate the SNR and TNR of th
I have ordered a tool but I haven’t taken delivery of it yet. Can I still apply for my redemption item?
No, you need the TNR and SNR numbers located on your tool to make your redemption claim, therefore
My tool is registered for warranty, do I still need to apply for the redemption?
Yes, even though the tool is registered, you still need to apply for the redemption item. You can ap
Does the Pizza Saw really cut pizza?
Yes it does and, it cuts pizza very well!For the Pizza Cutter and other Festool promtional items, pl
What are your Festool T-Shirts made from?
Our Tees are 95% high-quality, fine, cotton and 5% elastane. The elastane provides ideal dimensional
Can I still access promtion prices on a Festool item after the promtion period has ended?
Festool marketing promotions follow nationwide dates, tools purchased prior, or after this period, a
Edge Banding
Do I need to clean my edge bander CONTURO KA 65?
If using natural glue, there is no need to clean the edge bander.The edge bander can be left not use
Is the KA 65 Plus CONTURO Edge Bander suitable for timber edging?
Yes, the KA 65 Plus CONTURO Edge Bander can be applied and used for timber edging.A maximum thicknes
When would I need the KA 65 Plus CONTURO Edge Bander adaptor plate vs. the adaptor plate and the perforated top?
The adaptor plate by itself would be used when the user wants to build their own table with the KA 6
What size edging tape can be used with the CONTURO KA 65 Edge Bander?
The CONTURO Edge Bander KA 65 will take edging tape size: 0.5mm - 3mm thickness 18mm - 65mm height.?
What does the book icon with the error number 9 and 10 mean on the KA 65?
The error numbers displayed on the KA 65 are due to a fan error in your machine. The number 9 is th
What are the different colour glues that I can buy for Festool Edge Banders?
The KA 65 has a choice of Natural (clear) White, Black and Brown to match colour applications.
REVIEW I am getting an error code no. 9 on my KA 65 edge bander, what does this mean?
The fan underneath may be stuck with tiny pieces of glue or debris. To un-clog, use air or carefully
What does error 7 mean on my KA 65 Edge Bander?
Error 7 is a clogged nozzle that is not opening properly. Its easier to clean the excess glue around
Can the KA 65 CONTURO Edge Bander be used for melamine?
Yes. The KA 65 CONTURO Edge Bander is suitable for all standard materials including melamine. For
What colours does the Edge Bander Glue come in?
Available colours are:
Brown - Part number: 200059Black - Part number: 200060White - Part number: 49
Abrasives
Which Festool abrasives are aluminium oxide?
...
What is the best sandpaper to use on plaster?
...
Does part number 488036 for the RO90 V93 fit the standard pad part for part number 496802?
...
Why do your pads and abrasives have so many holes?
...
When should you use interface or protection pads on a sander, eg ETS 150/ RO 150?
...
What setting do I use on the ROTEX for polishing
...
Batteries Chargers
How many bluetooth Batteries can you hook up to a dust extractor?
...
Are Bluetooth batteries required on cordless tools to be able to use the cordless dust extractor?
...
Can the CTMC SYS use any size batteries?
...
How can I tell when the battery is fully charged on my SCA 8 or TCL 6 charger?
...
How can I tell how much charge is left in my battery?
...
Can I run a TSC 55 on one 18V battery?
...
Can the new cordless dust extractors also be used with mains power?
...
What do I do if I have a faulty battery and its under warranty?
...
How long will the CTMC Midi run for?
...
Can a Cordless Festool tool purchased in the USA be used in Australia and vice-versa?
...
Bluetooth
How to unpair a bluetooth remote control connection
...
Can Bluetooth module be added to the older CT Midi?
...
Can I pair my non Festool bluetooth tool to the Bluetooth on my dust extractor?
...
Can I use the bluetooth app on my new Planex 2 225?
...
Does the Bluetooth still work while a corded tool is connected to a dust extractor?
...
Is the CT 15 bluetooth compatible?
...
Clamping
Rapid Clamp Set for guide rail comes in Left and Right - how do I know which set I need? Or do I need both?
...
Will the fast fix adjustable clamp fit into the channel of the new CSC-SYS 50 saw
...
Can I use the Gecko clamps with glass?
...
Can the Gecko clamp be used on any type of wood or MDF?
...
Cordless
Can my old 18V batteries be charged on the TCL 6 and SCA 8 charger?
...
Why is the light on my Festool battery charger flashing red?
...
Can a Cordless Festool tool purchased in the USA be used in Australia and vice-versa?
...
Can I use the TSC 55K with one battery?
...
How do I change the splinterguard on the Carvex PS 42/ PSC 420?
...
Can the BHC hammer drill take centrotec accessories?
...
Does Festool have a cordless planer?
...
Can you use one battery, or any battery, on the KSC 60?
...
Can you use the Fastfix keyless chuck 769067 on the new CXS/TXS 18V?
...
The TXS 18 and CXS 18 have 3.0Ah batteries in their sets but can they take the larger batteries too?
...
Diamond Cutters
Can the DSC 125 ( 768923) Take 2 blades and be used as a chaser
...
What is the part number for the spanner for a Cordless Freehand Diamond Cutting System?
...
Does the DSC 125mm diamond cutting system have variable speed?
...
Can the AGC 125 be used as a wet cutter to reduce dust?
...
Can I convert my DSC AG-125 Diamond Freehand to the AGC 18 Angle Grinder ?
...
Can I convert my AGC 18 Angle Grinder to the DSC -AG 125 Freehand Diamond Cutter ?
...
Can I use a corded DSC 125 or cordless AGC 125 to grind off paint? What parts do I need ?
...
Can I buy just the replacement brushes for RG 130, rather than the guard and brushes?
...
Can the 769075 Dust cutting hood for the DSC 125 fit and be used for the cordless DSC- AGC 18V?
...
Drilling Accessories
What can be used to countersink screws into decking to ensure the material is not marked?
...
I would like to know whether the Festool tape measure sold on your website is metric only or is it both metric/imperial?
...
What bits do the Protool CHP 26/45 hammer drills take?
...
Can you use the TXS right angle chuck with the new TPC drill?
...
Can Centrotec adapters and bits, ie: the right angle attachment, be fitted to the TID 18V impact driver?
...
What is the recommended chuck for Festool drills and counter-sink bits?
...
Can the BHC hammer drill take centrotec accessories?
...
I have a Protool PDC 18/4, is Fastfix Right Angle Chuck 205222 or Fastfix Eccentric Offset Chuck 205223 compatible?
...
Can you use the offset chuck in hammer drill mode
...
Can the FastFix Right Angle Chuck be used on all the Festool Drills?
...
Drilling I Driving
How is the additional handle connected to the PDC 18/4?
...
What is the difference between the two drill depth stops?
...
What can be used to countersink screws into decking to ensure the material is not marked?
...
What bits do the Protool CHP 26/45 hammer drills take?
...
Can Centrotec adapters and bits, ie: the right angle attachment, be fitted to the TID 18V impact driver?
...
What is the recommended chuck for Festool drills and counter-sink bits?
...
Can I use the XS-AS part number 497951 on the TPC/TDC drill?
...
Can the BHC hammer drill take centrotec accessories?
...
I have a Protool PDC 18/4, is Fastfix Right Angle Chuck 205222 or Fastfix Eccentric Offset Chuck 205223 compatible?
...
Can you use the offset chuck in hammer drill mode
...
Dust Extraction
Is a dust extraction attachment required for the PF 1200 E Plus Aluminium Milling Machine?
...
Which hazardous materials are classified as carcinogenic or explosive?
...
How do I know which dust extractor is suitable for my application?
...
Will a 27mm hose fit both RS 200 EQ Plus Sander and PS 200 E Plus Jigsaw or is an adaptor needed?
...
Which sanders can be used without Dust Extraction and which ones need dust extraction?
...
What are the details of the replacement hose garage for older models of CT Mini and Midi?
...
Can I use a dust separator in addition to Auto Clean on my dust extractor?
...
Does the TS/C 55 ABSA (part number 491750) Dust Cover also fit my HK/C 55?
...
On what extractors can I use a H class filter?
...
What are the benefits of a dust separator?
...
Dust Safety
What is silica?
“...
What are the symptoms of silicosis?
...
What is silicosis?
...
How far can silica dust travel?
“...
How can silica dust be measured?
...
What silica monitoring is required for workers and how do I go about it?
“...
How big is the silica dust issue in Australia?
...
What is the warranty for sanders and dust extractors?
...
Can a Festool hose fit other brand dust extractors?
...
What other adapters does Festool have for hoses to attach non-Festool tools?
...
Edge Banding
Do I need to clean my edge bander CONTURO KA 65?
...
Is the KA 65 Plus CONTURO Edge Bander suitable for timber edging?
...
When would I need the KA 65 Plus CONTURO Edge Bander adaptor plate vs. the adaptor plate and the perforated top?
...
What size edging tape can be used with the CONTURO KA 65 Edge Bander?
...
What does the book icon with the error number 9 and 10 mean on the KA 65?
...
What are the different colour glues that I can buy for Festool Edge Banders?
...
REVIEW I am getting an error code no. 9 on my KA 65 edge bander, what does this mean?
...
What does error 7 mean on my KA 65 Edge Bander?
...
Can the KA 65 CONTURO Edge Bander be used for melamine?
...
What colours does the Edge Bander Glue come in?
...
Festool Information
Why is Festool much more expensive in AUS than in the US or in Europe?
...
What do the letters in Festool product names mean?
...
Is The Festool SYS Powerhub Available in Australia?
...
I'm looking at my tools drawing in EKAT - but the part I need refers to a book, there is no part number listed, what does it mean?
...
Does Festool have any adapters for your hoses to fit Ryobi/Hikoki/Dewalt/Milwaukee/ or any other brand of tools?
...
Can I change the plug on my tool purchased in the USA?
...
I purchased my tool in the United Kingdom, can I get the plug changed to Australian?
...
Can I get my tool purchased overseas repaired in Australia?
...
Can website orders be delivered to worksites?
...
What do I do if I have a faulty battery and its under warranty?
...
Grinding
Can I purchase a replacement disc fo rthe RG 150?
...
Can the RG 150 be used on walls with a counter balancer?
...
Can the DSC 18 be used as a grinder?
...
What diamond discs are available for the RG 130 to polish concrete?
...
Can the handle (or head) of the DSC - AGC 18V 125mm be turned 90 deg if changing from cutting to grinding?
...
Can you fit the guard for the AGC 18V to any branded grinder?
...
What are the applications for the RG 150 E Plus Grinder?
...
What are the advantages of a brushless motor in the RG ECI 13mm Grinder?
...
I need to replace the brush strip on my RG 130 or RG ECI 130
...
Can I get replacement brushes for the dust grinding hood of my DSC Diamond Cutter? (DSC-AG 125 FH-Plus & DSC-AG 125-Plus)
...
Guiderails
Why are there serial numbers on my FSK Rail? Do I need to register it?
...
How is the splinter guard applied to a guide rail?
...
Can FSK and FS guide rails be joined?
...
Will all guide rails lengths have the adhesive pads to stick rails to walls?
...
My new guide rail has a plastic cover sticking out and I will cut through it when I use my saw. Is that normal?
...
Can the HK/HKC saws be used on the FS Guide Rail as well as the FSK Guide Rail?
...
Can I use the cross cut rails for every saw?
...
Rapid Clamp Set for guide rail comes in Left and Right - how do I know which set I need? Or do I need both?
...
Can the TS 55 F be used with the cross cut rail?
...
When setting the depth of cut on my plunge saw there are two indication points - one is blank and one says FS - which one should I be using?
...
Hoses
What hose fits a CT 11/22/33 or SR dust extractor?
...
Will a 36mm anti static hose connect directly to a Rotex 150 sander or is a connector needed?
...
How do I join two 36mm hoses?
...
Can I use my 50mm hose with a Kapex?
...
My hose piece needs to be replaced or is loose, how to reinstall or replace?
...
Can I use any hose for my PLANEX Sander?
...
Can you purchase the black hose separately for the CT 25?
...
Will the CTM Midi standard hose fit on all of my Festool tools?
...
Do I lose any suction using the Cyclone Pre Separator on my vacuum? Do I need to adjust the hose diameter setting?
...
Jigsaws
Is there a centering pin that comes with the circle cutter for jigsaws or is it available for purchase?
...
What is the strobe light on my jigsaw for?
...
Are CARVEX jigsaw accessories such as base plates compatible with the TRION jigaws?
...
Can the strobe lights on Festool jigsaws be turned off?
...
Can I turn off the strobe light on my jigsaw?
...
Will Festool jigsaw blades fit a Festo PS-1 / PS-2? Can the tool be adjusted to fit the Festool blades?
...
How do I change the splinterguard on the Carvex PS 42/ PSC 420?
...
Do I need to use a base plate for the circle cutter attachment on jigsaw?
...
What setting does my jigsaw need to be set to for under cuts?
...
Joiners
How to Fix a DF 700 when the cutter is jammed
...
What are the Load Ratings for XL DOMINO Connecting Bolts?
...
Does a 36mm hose fit on to a Domino and sanders?
...
Why is my DF 500/700 Domino cutting slots at an angle?
...
Can DF500 joiners cutters be used on the DF700
...
Which is stronger, the domino connector or the actual domino?
...
Can the 750mm long dominos available in 8mm and 10mm also be used for the DF 500?
...
Can DF700 cutters be used on the DF500 ?
...
Can I use the DF500 cutters on my DF700?
...
Can the 8mm and 10mm long dominos be used with DF 500 as well as the DF 700?
...
Multitools
What blades fit on the Festool OSC 18V cordless multitool?
...
Does the OSC 18 Vecturo have a brushless motor?
...
What does Starlock mean and what blades fit on an my machine OSC 18 tool?
...
Will the accessory set (part number 203258) fit in the systainer that comes with the cordless OSC VECTURO 18V Set in Systainer?
...
How far does the OSC 18 Vecturo oscillate?
...
Is the Plunge Adaptor for the OSC 18 Vecturo compatible with any other multi tools?
...
Other
What can silica dust exposure cause?
...
Can I fine tune for TS 55 if I think the blade isn't accurate?
...
Does the new Dust Catcher Bag for the KSC 60 (and KS 60 and KS 120) suit the TS 55R & TS 55F range?
...
What sander is best for me?
...
Can I run my Festool corded tools on a generator?
...
What is the backing pad part number for RS 3?
...
What standard pad comes with the ETS EC 150/5mm sander as apposed to the ETS EC 150/3mm sander and why?
...
Whats the longest recommended hose length i can run on a Dust extractor?
...
The M Class Dust Extractors have a maximum combined wattage of 1200w. How can I run a powerful tool with that?
...
What are the advantages of the KS 60 KAPEX (561695) over the KS 60 KAPEX (561687)?
...
Paint
What is the warranty for sanders and dust extractors?
...
Can I use a long life bag for plaster dust
...
Is it normal that my ROTEX sander gets warm while in use?
...
What is the best sandpaper to use on plaster?
...
Why is dust hazardous?
...
Why should I buy a Festool extractor?
...
Can somebody come out to me and show me your range?
...
How do i change the pad on my RO 150
...
How do I find the right extractor?
...
Can I use the same dust extractor for all sanders?
...
Planers
Is the spiral blade on the EHL 65 tungsten carbide?
...
Does Festool have a cordless planer?
...
What is the maximum cutting depth for the EHL 65 Planer?
...
Does the EHL 65 come in a cordless version?
...
When will Festool release a cordless planer?
...
Polishing
Polishing car with Shinex
...
Is there a hard backing pad available for the ETS 125?
...
Is there a risk of "fish eye" or other defect using Granat abrasives before painting latex-based paints, clear polyurethane , 2 pack and other water-based finishes?
...
Can I use the 80mm Sheepskin Buff Pad on the RO 90m Rotex?
...
How do I buy replacement Surfix oil, sponge or dispenser set?
...
What setting do I use on the ROTEX for polishing
...
Promotions
How can I apply for a redemption offer?
...
I have ordered a tool but I haven’t taken delivery of it yet. Can I still apply for my redemption item?
...
My tool is registered for warranty, do I still need to apply for the redemption?
...
Does the Pizza Saw really cut pizza?
...
What are your Festool T-Shirts made from?
...
Can I still access promtion prices on a Festool item after the promtion period has ended?
...
Repairs I Service
Warranty on tools bought overseas, not bought in Australia send as Gift
...
Why are there smoke and sparks coming from my new OF 1400?
...
What is the Festool repair process?
...
The cutting depth adjustment lever on my HK 85 will not move up or down. What can be done to get it to work?
...
Why is my Festool machine starting and stopping randomly?
...
Where can I send my tool to get repaired/serviced by an authorised Festool repair agent?
...
Why is my CT26/36/48 (M & H Class) Dust Extractor warning signal beeping without extracting hazardous or dangerous dusts?
...
I'm looking at my tools drawing in EKAT - but the part I need refers to a book, there is no part number listed, what does it mean?
...
Can I change the plug on my tool purchased in the USA?
...
I purchased my tool in the United Kingdom, can I get the plug changed to Australian?
...
Routing
Why are there smoke and sparks coming from my new OF 1400?
...
Would a 12.7mm copy ring fit a 12.7 mm cutter of any router?
...
Why does an OF 1010 Plunge Router not fit with a 8mm cutter?
...
What plunge depth setting does the DOMINO 500 need to be set on when using a 4mm cutter?
...
How can I join MFS routing template extension profiles?
...
Can MFS-S Router profiles be joined together end to end (longitudinally)?
...
Does the new OF 2200 Chip Deflector fit on the OF 2000?
...
Is the 494627 standard screw bushings with the 2200 router?
...
Will a standard quarter inch shank router bit into an OFK 500?
...
When using Festool routers with screw in copying rings from other manufacturers, what copying rings do I need?
...
Sanding
Why does my cordless sander have less power when connected to mains?
...
What is the green button for on the handle of the LHS 2 225 that looks like an alarm?
...
Does a 36mm hose fit on to a Domino and sanders?
...
Why does my ETSC/RTSC/DTSC sander produce less power on the mains adaptor than when using a battery?
...
Why does the ETS/RO vibrate badly when not fitted with a pad?
...
Does the 150 rotex Pad fit on the on the 125mm machine?
...
What is the warranty for sanders and dust extractors?
...
What standard pad can I use for my old ET 2E sander?
...
What is the standard pad for the discontinued WTS 150 Sander?
...
Are the backing pads on hybrid sanders interchangeable?
...
Sawing
My TS 55 Saw is making strange noises
...
Can a dust bag be attached to the TS 55 REBQ plunge cut saw?
...
Can Festool saw blades be sharpened?
...
Why are the FSK guide rails not compatible with the TS 55 160 mm Plunge Cut Circular Saw and what is the difference?
...
What does the 1-6 speed setting on the TS 55R EBQ saw mean?
...
How far can I cut in 12mm material using TSC 55 160mm Cordless Circular Saw?
...
Is there a laser available for KS 88?
...
How can I get the belt and boots for KAPEX trimming attachments?
...
Is there a different crown moulding stop for left and right side of KAPEX saw?
...
Does Festool have a TS 75 Hebel blade?
...
Sawing Accessories
I would like to know whether the Festool tape measure sold on your website is metric only or is it both metric/imperial?
...
Does the KSC 60 bevel to the left and right side and by how much?
...
Can TSC 55 blades be sharpened?
...
Can after-market blades be used TKS 80 SawStop?
...
Are the guide rail support pads on the baseplate for plunge saws replaceable?
...
Can I use the TS/HK tool dust catch bag when cutting aluminium?
...
How do I remove the blade from my KS 120 KAPEX?
...
Can the saw blade on my TS 55 and TS 60 K be calibrated after it has been sharpened?
...
Will the dust cover (part number 577341) for the TS 55 fit on the HK 55?
...
Do Festool circular saws have replaceable adjustment cams (Glide Pads) on the baseplate?
...
Slide Compound Saws
Does the KSC 60 bevel to the left and right side and by how much?
...
How do I remove the blade from my KS 120 KAPEX?
...
Can a laser be fitted to the KS 88 instead of purchasing the KS 120?
...
Why is the laser on my KS 120 Kapex dim and/or blurry when in use?
...
What is the bed height of a KS 120 KAPEX 260mm Slide Compound Mitre Saw?
...
What is the difference between the KS 120 EB and the KS 120 REB?
...
My KAPEX leaks a bit of oil when it has been sitting for a while, should I be concerned?
...
The guard on the KS 120 is not retracting correctly, what can be done to fix it?
...
The laser on my Kapex seems dull, is something wrong?
...
How many cuts can you make with the KSC 60?
...
Stirrers
What size mixer should i get?
...
Does Festool sell female thread stirring rods for the RW 1000?
...
Should I use a right or left stirring rods for my MX 1000/1200/1600?
...
Do you have stainless steel stirring rods for your mixers?
...
Can two stirring rods be used on a MX 1000 at the same time?
...
Systainer
Can I create my own Systainer Label?
...
Can I still fit my older 4 clip type systainers into the newer Festool roll board p/n 204869. Is thier an adapter to retro fit?
...
Can I still fit my older 4 clip type systainers into the newer Festool roll board? Is there an adapter to retro fit?
...
Will the accessory set (part number 203258) fit in the systainer that comes with the cordless OSC VECTURO 18V Set in Systainer?
...
What are the measurements of the 498660 SYS-ROLL Mobile Cart for Systainer?
...
I can see two Festool tools item numbers, is the tool the same? if so, what's the difference ? eg ETS 150 EC , current 576333, replaces 575049
...
Are the liners for the Systainer Tloc and Sys3 inter-compatible?
...
What sort of plastic are the systainers made out of?
...
I've just tried to stack my systainer on my dust extractor and the latch lugs on the systainer is opposite to the moulded feet.
...
Warranty
What is not covered under Warranty?
...
Why is Festool Australia warranty only offered for tools purchased within Australia?
...
How long is the Warranty Period?
...
What is classed as wear and tear?
...
My tool was just repaired and it failed again
...
My battery has failed, how can I claim this under warranty?
...
How to deal with warranty for tools purchased overseas
...
I am not happy with the repair, how can I get in touch?
...
What is included in a repair?
...
What is covered under Warranty?
...
Warranty I Registration
Are Festool batteries purchased from overseas suitable for Austrlian purchased tools?
...
Are all tools covered by the 30 Day Money Back Guarantee?
...
How do I register my tool?
...
Can I get my tool purchased overseas repaired in Australia?
...
Can I change the plug on my tool purchased in the USA
...
My Festool needs to be serviced. It's under warranty, how do I get a lend tool whilst mine is being repaired?
...
I received my tool as a gift. Can I register it?
...
How can I arrange to have my tool repaired?
...
I bought a tool second hand. How do I register it for warranty or put in my name?
...
Workplace Equipment
Is the Power Station available in Australia?
...
Does the SYS - Rock Worksite Radio and SYSRock Digital Worksite Radio receive teh AM band?
...
How much weight can the MW 1000 Mobile Workshop hold?
...
When I release the power trigger on my tool, I see a blue spark from the motor, is this OK?
...
Is the GHS 25 Ear Protection case a charging case?
...
Can I buy a CMS table or module to suit my TS55 or OF 1400 ?
...
Whats the max psi the Compressed Air Module can handle?
...
Can I use the Festool App to adjust the brightness on my LHS 2 ?
...
Do any of Festools tools require power supply to be upgraded?
...
Can I charge my device with the TOPROCK Systainer3 Bluetooth Speaker?
...